Support
Write to Fredo's kitchen
Email [SUPPORT EMAIL]. Tell us your phone model and what you tried.
Questions
How do I cancel AIFredo Pro?
iPhone: Settings → your name → Subscriptions → AIFredo. Android: Google Play → profile → Payments & subscriptions → Subscriptions → AIFredo. You can also tap "Manage subscription" in the app settings. Deleting the app does not cancel the subscription.
I bought Pro, but the app still shows the free plan
Open Settings in the app and tap "Restore purchases". Use the same Apple ID or Google account that you used to buy Pro.
How do I get a refund?
Apple and Google handle payments. Ask for a refund at reportaproblem.apple.com or in Google Play under your order history.
When do my free scans come back?
On the first day of each calendar month. The free plan gives 2 Quick Scans per month; Pro has no limit.
The scan found the wrong ingredients
Use good light and take one clear photo per shelf. You can correct the list before you get recipes. Always check allergens yourself.
Why do I see ads?
The free plan shows non-personalized ads. To change your consent, go to Settings → Ad privacy choices. Pro has no ads.
How do I delete my data?
Your history, chats and recipes are stored only on your phone. Uninstall the app or clear its data to delete them. To stop AI processing, go to Settings → Withdraw AI data consent. For other requests, see the privacy policy.